Company
The technical side, in plain words.
What we build with, who owns it, how you follow along, what you get when we hand it over, and how we treat the people we work for.
What we build with
Whatever suits the job, and we tell you why in writing before we start. Usually that means well-known tools with good documentation and plenty of developers who know them, so you are never stuck with us. No in-house framework that only we understand.
Who owns what
The code, designs and content are yours once the work is paid for. The contract says so before we start.
Hosting, domains, app store and analytics accounts are opened in your name from day one. We get access to them, not ownership.
How you follow along
You get a test version you can click through while we build, and short updates at a rhythm we agree at the start. You talk to the people doing the work, not to someone passing messages along.
How we keep it working
The code lives in a repository you can see. Changes are reviewed before they go in, and the parts where a bug would be expensive get automated tests. Before launch we test on real phones and the browsers your visitors use. Where each of these sits in a project is on the process page.
Security and data
Passwords and keys go in a password manager or the hosting provider's secret store, never in the code or in an email. Only the people working on your project get access, and it is removed when they leave it. Backups are running before launch, not after the first scare.
If your data has to stay in the EU, we choose hosting there.
When we hand it over
You get documentation written for the next developer, a list of every account and who holds it, and a call where we walk your team through it all. After that we can look after it under a support agreement, or your own developers take over. Nothing is locked to us.
Straight answers
If something will take longer or cost more, you hear it from us early. If an idea isn't worth building, we'll say that too.
We reply to every enquiry within 24 hours, and the first call is free. If we're the wrong people for the job, we'll say so on that call.
No templates dressed up as custom work
We start from your problem, even when that's slower for us.
Quotes, not price lists
Every job is different, so we don't publish prices. We look at what you need and send a quote in writing before anything starts.